Help Center
Find answers to frequently asked questions about our platform
Can't find what you're looking for? Contact our support team
Account & Registration
You can create an account by clicking the 'Sign Up' button at the top of the page. Fill in your details, verify your email, and you're ready to go!
Click on 'Login', then select the 'Forgot Password' option. Enter your registered email address and follow the instructions sent to your inbox.
Yes, you can change your email address in your account settings. Log in to your account, navigate to 'Profile Settings', and update your email address.
Courses & Learning
Browse our course catalog, select the course you're interested in, and click the 'Enroll' or 'Buy Now' button. Follow the checkout process to complete your enrollment.
Most courses provide lifetime access once enrolled. The course details page will specify if there are any time limitations for specific courses.
Certificates are automatically generated once you complete all required modules of the course. You can download your certificate from your user dashboard.
We offer a 7-day money-back guarantee for most courses. Please check our refund policy for specific details, or contact our support team for assistance.
AI Labs & Tools
Skoliko AI Labs provide interactive coding environments powered by AI where you can practice, build projects, and accelerate your learning journey. The labs offer real-time assistance and feedback as you code.
AI Labs are coming soon! You can sign up for notifications on the AI Labs page to be among the first to know when they launch.
AI Labs will support multiple programming languages and frameworks including Python, JavaScript, React, Node.js, and tools for Data Science and AI development.
Payments & Billing
We accept credit/debit cards, net banking, and various digital wallets through our secure payment gateway.
Yes, we offer special discounts for students. Contact our support team with valid student ID for more information.
Invoices are automatically sent to your registered email after purchase. You can also download invoices from your account dashboard under 'Purchase History'.
Technical Support
Try refreshing the page, clearing your browser cache, or using a different browser. If issues persist, please contact our support team.
Clear your browser cache, ensure you have a stable internet connection, and close unnecessary browser tabs. If problems continue, try using a different browser.
Contact our support team through the 'Contact Us' page or email us at support@skoliko.com with details of the issue you're experiencing.
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SKOLIKO is an innovative leader in the education industry, committed to bridging the divide between academic and professional spheres. We provide customized AI solutions that facilitate sustainable business expansion and address complex challenges.
